Terms of Use

Introduction

Welcome to La Tours, your gateway to unforgettable travel experiences in Sri Lanka. These Terms of Use govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website.

Services Description

La Tours provides an online platform for booking hotels, tours, and other travel-related services in Sri Lanka. We partner with various service providers to offer you a wide range of options for your travel needs.

Booking and Payment Terms

When you make a booking through our website, you may be required to provide certain information, including but not limited to your name, contact details, and payment information. You represent and warrant that all information provided is accurate and complete.

Payment for bookings must be made in full at the time of booking unless otherwise specified. We accept various payment methods, including credit cards and online payment gateways. All payments are processed securely through third-party payment processors.

We reserve the right to cancel or refuse any booking for reasons including but not limited to unavailability of services, errors in pricing or service descriptions, or suspected fraudulent activity.

Promotions

From time to time, we may offer promotions, discounts, or special offers. These are subject to specific terms and conditions, which will be provided at the time of the promotion. Participation in any promotion is voluntary and subject to these Terms of Use.

Cancellation and Refund Policy

Cancellation policies vary depending on the service provider and the type of booking. Please review the specific cancellation terms for each booking at the time of purchase. Refunds, if applicable, will be processed according to the service provider's policy and may be subject to administrative fees.

To request a cancellation or refund, please contact our customer support team with your booking details.

User Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when making bookings.
• Use the website only for lawful purposes.
• Not engage in any activity that could harm or disrupt the website or its services.
• Respect the intellectual property rights of La Tours and its partners.

Prohibited Uses

You agree not to use the website for any of the following purposes:

• Violating any applicable laws or regulations.
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity.
• Interfering with or disrupting the operation of the website or its services.
• Uploading or transmitting viruses, malware, or other harmful code.
• Collecting or harvesting personal information from other users without their consent.
• Engaging in any form of spam or unsolicited advertising.

Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of La Tours or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.

If you believe that any content on our website infringes your copyright, please contact us with a detailed description of the alleged infringement.

Liability and Disclaimers

La Tours acts as an intermediary between you and the service providers. We are not responsible for the quality, safety, or legality of the services provided. We disclaim all warranties, express or implied, regarding the accuracy, completeness, or reliability of the information on our website.

To the fullest extent permitted by law, La Tours shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or services.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Colombo, Sri Lanka.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.

Acknowledgement

By using our website or services, you acknowledge that you have read these Terms of Use and agree to be bound by them.